The Fujifilm loan service is provided for you to try specific cameras or lenses in your own time in your own environment. Any given product can be borrowed once free of charge for a 48-hour period or you may extend this loan and pay for a longer period of time. Loans are restricted to five items per year per individual.
You can either check availability on a range of kit using the 'Search' function at the top of the screen or just click on 'Check Live Availability' on the product page. Choose your start and end dates (from 1 to 7 days) and the system will show you the loan price.
You will need to pay a refundable deposit for the equipment which will vary, dependant on the value of the kit. This will be taken 7 days before the equipment is dispatched. If booking sooner than 7 days in advance, you will be asked to pay the deposit at the time of booking. This will be fully refunded back to you on the safe return of the goods.
We always aim to deliver by 12pm on the working day before you want to use your equipment. That way, we have plenty of time to resolve any problems such as a mis-sort or failed delivery. On the rare occurrences of this happening, we will arrange for the equipment to be with you by 10am on the morning of the loan (subject to availability).
The equipment will have been thoroughly checked and safely packed before dispatch but for peace of mind, we still ask that you to check everything is present and in working order.
Pack up your equipment using the return labels and details provided. Your equipment will be collected via courier on an all-day service the day after your booking. Don't worry, we'll send you reminder emails! Simply hand the kit to the courier or drop it off at a pre-arranged location.
The equipment will be shipped back to us and once your order has been unpacked and checked, your deposit will be refunded.
If you go on to purchase any of the equipment you tried, simply log in to your Fujiloan account online, select Refunds/Cashback to see what offer is available. Choose the voucher relevant to your loan, upload your proof of purchase and we will issue you a refund for any loan charges.